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Event Details
TechExecs Chicago CIO Panel Forum & Tech Showcase
Thursday, September 17, 2009 8:00am - 11:45am
"The Multifaceted Role of the CIO:
Business Strategist, Innovator, Solutions Architect and ?"
TechExecs Chicago Chapter | CIO Invitational Forum
In today's economy, CIO's have to understand all business units, developing strategies that will solve business problems and architect their solutions. How do these ever-increasing demands on the CIO office foster innovation and enhance customer service and support?
Join Chicago's CIO's and IT executives in a lively, interactive, strategic thinking forum, with attendance by invitation only, where leading Chicago IT executives will discuss key issues
related to IT leadership in today's economy,the pains and challenges they face and how
they successfully navigate and thrive in turbulent times.
TechExecs is an open organization and a true network of Senior IT Executives across all regions of the United States. Our open environment encourages awareness, peer recognition, relationship building, strategic thinking and idea contributions to help shape the success of our peers in the community.
Venue & Breakfast Host Sponsor
The Metropolitan Club of Chicago
Oak Room - 66th Floor
233 South Wacker Drive
Chicago, IL 60606
www.metclubchicago.com
Directions & Parking Info
Nearest Transit:
Quincy/Wells (Orange, Brown, Purple Express, Pink)
Clinton (Blue)
Jackson (Blue, Red)
AGENDA
8:00am Check-in
Continental Breakfast | Table Showcase & Executives Networking
8:45am Welcome
Sponsor Recognition & Program Introduction
Whitney Jasnoch, Sr. Client Principal, Obtiva, TechExecs Chicago Chapter Vice Co-Chair
Lauren Stein, Membership Director, The Metropolitan Club, Venue Host
Pete Kippes, Partner, Hegemony, Venue Host, Chapter Vice Co-Chair
Rick Garcia,CTO Vale Rio Doce, TechExecs Chicago Chapter CIO Co-Chair
Mark Cummuta, CIO Job Angels, Chapter CIO Co-Chair
9:00am
FEATURE PRESENTATION
"CRM: Smart Strategies for Uncertain Times"
Greg Roa, Application Sales Manager, CRM OnDemand, Oracle
Click here to download slides
9:30am
FEATURE PRESENTATION
"Keys to Balancing Explosive Data Growth"
Doug Hoover, Principal Systems Engineer, Sybase
Click here to download slides
9:45am
SPECIAL RECOGNITION: DISPLAY TABLE SONSORS
BREAK - TABLE SHOWCASE & NETWORKING
10:15am
CIO & THOUGHT-LEADERSHIP PANEL
"The Multifaceted Role of the CIO:
Business Strategist, Innovator, Solutions Architect and ?
Rick Garcia, CIO, Vale Rio Doce, Moderator
Gary Epstein, CEO/CIO ReachMD, LLC
Richard Schubkegel, Former CIO, The Pampered Chef
Donald Naglich, Dir. Tech. Infrastructure, University HealthSystem Consortium
11:15am
Closing, Recognition & Thanking Our Speakers
POST-EVENT: TABLE SHOWCASE & NETWORKING
Come Network, Learn & Share with your Peers!
RSVP: http://www.techexecs.net/chicago.htm
Thank You to Our Sponsors





Limited Table Top Display Opportunities Available.
Please Contact Pam Terry, Sponsorship Chair, for additional information. ( pam@techexecs.net |832-276-4153)
NOTE: This event is free to Industry IT Executives and Professionals and current TechExecs Sponsors and Paid Members.
Sales, Marketing, Recruiting and Consulting Professionals who are not current members or sponsors must purchase a ticket for admission.
*Attendees List will be provided at the event.
CIO PANELISTS & FEATURED PRESENTERS:
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(CIO PANELIST)
Donald Naglich
Dir, Technology Infrastructure University HealthSystem Consortium
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(CIO PANELIST)
Gary Epstein,
CEO/CIO ReachMD, LLC
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(CIO PANELIST)
Richard Schubkegel
Former CIO The Pampered Chef
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(FEATURED PRESENTER)
Greg Roa
Application Sales Manager. CRM OnDemand. Oracle
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(PANEL MODERATOR)
Rick Garcia, CTO Vale Rio Doce
Chicago Chapter CIO Co-Chair TechExecs Network
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(FEATURED PRESENTER)
Doug Hoover
Principal Systems Engineer. Sybase
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(WELCOME)
Whitney Jasnoch
OBTIVA Chicago Chapter Vice Co-Chair, TechExecs Network
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Mark Cummuta CIO JobAngels
Chicago Chapter CIO Co-Chair TechExecs Network
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Pete Kippes,
Hegemony Chicago Chapter Vice Co-Chair, TechExecs Network
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(VENUE HOST & WELCOME) Lauren Stein
Membership Director The Metropolitan Club 312.993.2508 |
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Pam Terry
Events & Sponsorship Director TechExecs Network |
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Anthony Huang
Founder & CEO TechExecs Network
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PAST EVENT'S CIO PANEL (FROM FEBRUARY, 2009 CIO PANEL FORUM) |
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Rick Garcia CTO Vale
(CIO Panel)
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Russell Snella Dir. IT Union League Club of Chicago (CIO Panel)
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Mark Cummuta CIO JobAngels.org
(CIO Panel) |
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PANEL & SPEAKER BACKGROUND:
PANELIST Donald Naglich Director, Technology Infrastructure University HealthSystem Consortium
Don has over 20 years of experience in the I.T. industry in diverse settings such as manufacturing, legal, consulting, and healthcare, nationally and internationally. He has overseen all aspects of I.T. from software development, data centers, infrastructure, SAN, and telephony, to national and international systems management, along with all technology support areas. Don’s business experience ranges from senior leadership positions in sales and business development, to strategic, tactical, project, and operations planning and management, ROI analysis, budgets, etc. Don’s specialty is transforming I.T. shops from being viewed as a necessary expense to becoming integral essential business units wielding competitive weapons. His teams have won awards for innovative use for technology and excellent communications. He has been a speaker at numerous conferences including the Illinois Association of Park Districts and the TechLaw Conference.
PANELIST Gary Epstein CEO/CIO ReachMD, LLC
Gary Epstein, most recently the chief marketing officer for the American Medical Association (AMA), has been recognized as the driving force behind the AMA's re-invigoration and re-branding efforts. During his tenure, Mr. Epstein helped revitalize the AMA's reputation with physicians and patients, while enhancing the AMA's political reputation in Washington D.C., as the leading voice for doctors in America. Prior to joining the AMA, Mr. Epstein served as one of two regional CEO's for North America as part of the French-based Euro RSCG Worldwide. As CEO, Mr. Epstein ran one of the two largest units of Euro RSCG's global holdings with over one billion dollars in advertising billings and 1200 employees located in seven offices throughout the United States and Canada. In 2000, Mr. Epstein was inducted into the American Advertising Federation's Hall of Achievement, which has recognized some of the marketing industry's most outstanding professionals. He was also named as one of Chicago's top business leaders in Crain's Business annual "40 under 40" feature in 1998. Mr. Epstein is on the board of directors of the American Medical Insurance Agency (a subsidiary company of the AMA) and on the board of directors for Snippets Mini-Cuts Children's Hair Salons.
PANELIST Richard Schubkegel Former CIO The Pampered Chef
Rich joined The Pampered Chef in 1996 as the company’s first VP, Information Services. His 13 year career there included responsibility for all areas of global information technology: applications development, data centers, technical services/support, e-commerce, ERP implementations, business analytics, and telecommunications. He led the strategic planning and building of technology infrastructures from the ground up to support a company experiencing greater than 50% annual growth. Beginning in 2005, in his new role as SVP, Information & Support Services he added the responsibility for streamlining and retooling all domestic and international call centers to develop a team focused on excellence in customer service.
Rich had an extensive technology industry background in a wide range of environments prior to his time at The Pampered Chef. In addition to valuable administrative experience providing computer services for Evanston/Skokie School District 65, he has worked with two software companies, Samna Corp. and Midwest Information Systems, Inc. During that time he was involved with some of the first Windows applications and providing industry leading imaging software for industrial and biomedical applications.
FORUM WELCOME TECHEXECS CHICAGO CHAPTER CIO CO-CHAIR Rick Garcia CTO Vale Rio Doce
Rick Garcia is serving as the CTO for Vale Rio Doce, a Brazilian mining company, and was the former CTO of Caterpillar. He has over 27 years industry experience holding various senior leadership positions - CTO and CIO Positions, as a Corporate Employee or in Executive Management Consulting positions, Rick has lead several Data Center Transformation, IT Shared Services and IT Transformation services for Fortune 200 companies, domestic and international. He has been very successful and effective leading the strategic development of Global Shared Services Platforms, Offshore Application & Infrastructure Outsourcing, Business Process Improvement (BPI) and leading Business and IT Transformation, within various industry verticals i.e. Financial Services, Health Care, Insurance, Consumer Product Goods, Retail, Manufacturing and Telecommunications. Rick is very strong in the areas of Strategic Planning & Enterprise Architecture, Data Center & IT Transformation, Business Operations (ISO 9001 - 20000), ERP Systems, Enterprise Architecture, Applications Development, M&A, Divestitures and Business Process Management (continuous improvement). Rick is ITIL Master certified, PMP Certified, CCIE & CISSP professional and a certified Six Sigma Master Black Belt.
Rick earned his MBA from the University of St. Francis and currently working to complete his Doctorate Degree in Organizational Leadership, building on undergraduate degrees in computer science and telecommunications. He is fluent in Spanish and English and has spoken at regional, national and international conferences and seminars on various aspects of Data Center and IT Transformation.
FEATURED PRESENTER Greg Roa Application Sales Manager CRM OnDemand Oracle
Oracle Abstract: "CRM: Smart Strategies for Uncertain Times" When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Will your competitors who decided to invest during a downturn leap ahead of you? For companies focused on differentiating their businesses around the customer experience, now is an ideal time to concentrate on a few critical initiatives that will help drive sales and marketing effectiveness, increase customer affinity, and reduce costs. In this presentation, we’ll discuss strategies your organization can leverage to significantly improve business results. Whether it’s through increasing sales effectiveness, building loyalty, improving marketing results, or reducing customer service costs - focusing on these best practices and behaviors now will not only help your organization steer through the current economic environment, but will also prepare you to seize opportunities in the next expansion.
Bio: Mr. Roa has spent over 5 years helping companies of all sizes address their CRM needs. His specific areas of expertise include customer service, call centers, sales automation, and marketing resource planning. He is a frequent speaker at CRM events discussing industry best practices around sales, marketing, customer service and user adoption. During the last 5 years he has helped dozens of companies develop a CRM strategy to assist with top line revenue growth, increased productivity, and better business intelligence. He re-joined Oracle in 2008 focusing on mid-market companies within the North Central Region of the US. In this current role, Mr. Roa has direct and in-direct sales and marketing responsibilities and also acts as a liaison between his customers and product management to drive the strategic direction of CRM products. Prior to re-joining Oracle, Mr. Roa spent a year and half at salesforce.com managing enterprise accounts in Illinois. There he advised clients on hosted CRM solutions for both internal and external use as well as cloud computing. Prior to salesforce.com, Mr. Roa had been with Siebel Systems, which was acquired by Oracle, since 2004. There he also specialized in advising and assisting midsized companies address their CRM needs through industry best practices. He also held various sales positions with Actuate Corporation. Mr. Roa is a graduate of U.C. Davis with a degree in Economics.
FEATURED PRESENTER Doug Hoover Principal Systems Engineer Sybase Douglas Hoover is a Principal Systems Consultant for Sybase Inc. in the Midwest. Douglas has been at Sybase for over 13 years. He has engaged with large enterprise accounts such as United Healthcare, BCBS, Citadel, Wellmark and American Express specializing in Data Warehousing, Enterprise Application Integration, Data Movement, and Database Management. Before Sybase, he was a Principal Systems Engineer for Motorola Computer Group for 13 years specializing in systems and applications architecture. He has a BS in Applied Computer Science and a BS in Mathematics from Illinois State University.
TECHEXECS CHICAGO CHAPTER CIO CO-CHAIR Mark Cummuta CIO JobAngels
Chicago Chapter CIO Co-Chair TechExecs Network
Mark Cummuta is currently the CIO for JobAngels.org, a non-profit organization using Web 2.0, social media and innovative interactive technologies to link the millions of US job seekers with volunteer mentors, “Job Angels” willing to assist them in the skills and tasks in finding new employment. Mr. Cummuta is an accomplished IT Executive with nearly 25 years of IT, business, corporate enterprise and consulting experience, after serving our country as a US Marine. Having led a number of firms in CIO, CTO and VP of IT, Applications and Research & Development roles, successfully grown consulting divisions with full P&L authority, and built award-winning products and teams for over 10 years, he started his own successful CIO Advisory Services firm six years ago.
Mr. Cummuta has been an invited speaker on BPM (Business Process Management), Lean Six Sigma, data warehousing, program / project management and numerous other technologies and methodologies, and has been quoted in The Wall St. Journal, Crain’s Chicago Business, Aberdeen Research, and others. He writes on on-going series of articles for CIO Magazine's online resource website, CIO.com on executive job search skills and strategies. Mr. Cummuta holds a dual MBA from Loyola University of Chicago, has completed one year of law school for Intellectual Property Protection from DePaul University, and is named on several patent applications in online multi-media collaboration tools and global logistics tracking systems.
Finally, as parents of teenage triplets, Mr. Cummuta and his wife use their years of experience in leadership and persuasive speech in their day-to-day survival. For Mr. Cummuta's CIO.com Executive Job Search blog, go to: http://advice.cio.com/blogs/cio_job_search_a_real_life_chronicle.
Anthony Huang Founder TechExecs Network :: Senior IT Executives Network arh@techexecs.net 866.661.0258 As a well known industry icon, Anthony Huang has been a successful entrepreneur with a solid track record of having started and sold four profitable business ventures. Along with two other individuals, Pamela Terry and Laura Ramey, Anthony Huang launched the Techxans organization back in 2000. Techxans.org has sustained the ups and downs of the Information Technology industry for the past 7 years and continues to strive and grow in size and capabilities. In 2001, Techxans reached national and international attention for helping to launch EnronX.org which was the largest Ex-Enron contact site and was mentioned on the front page of The Wall Street Journal and CIO Magazine. In January 2007, Techxans formed Techxans InterActive Broadcast providing Internet TV broadcasting, strategic online advisory services for Techxans Corporate Members & Sponsoring companies. Prior to Techxans, Anthony Huang was the CEO of Rexton InterActive Consulting that led the market in providing strategic web consulting for over 100 major clients across 23 different industries. Anthony also served as the CIO for 2 healthcare ventures. Anthony began his career with Apple Computers and Ernst & Young and was a recipient of the Entrepreneur of the Year Award in 1998 with The Greater Houston Partnership. He has been a speaker at numerous conferences including InformationWeek, Gartner Group Midsize Enterprise Summit, and Red Herring Venture Forums. Anthony graduated from the University of Texas at Austin with a BBA in Management Information Systems and lives in Sugar Land with his wife and two children.
Pam Terry Events & Sponsorship Director TechExecs Network :: Senior IT Executives Network pam@techexecs.net 866.497.4070 Pam Terry began her foray into technology in 1994 and has a proven track record in sales and marketing in data, voice, collocation, IT consulting, application development, ecommerce, and technology training. She was most recently an Account Executive with Time Warner Telecom, a Major Accounts Consultant in the Business Division of Time Warner Cable and VP of Marketing for ERGOS Technology. During her tenure in the industry, Pam had the pleasure of co-founding Techxans with Tony and even created the “Techxans” name. Prior to Pam’s technology industry experience, Pam was Executive Director of the Galleria Chamber of Commerce and previously provided marketing consulting in the accounting firm industry. Throughout her career, Pam has been involved in community and trade organizations, having obtained Accreditation in Public Relations from the Public Relations Society of America, and serving on the boards of several charitable and membership groups such as the American Organ Transplant Association and the Association of IT Professionals. Pam is currently serving as Regional Director of Powerful Women International, a women’s empowerment membership group. Pam brings a wealth of knowledge and expertise in association management and technology to her role as Executive Director of Techxans and Tech Execs. Originally from Brownsville, Texas, Pam has been in Houston since 1971.
About TechExecs™ :: Senior IT Executives Network™ Founded in 2000, TechExecs™ (www.TechExecs.Net) is a national network of Senior IT Executives with over 370,000 contacts throughout the United States of America. The purpose of the TechExecs Network is to focus on promoting regional Technology Community, featuring "Best of Breed" Resources available to key decision makers, Promote Networking and partnership amongst technology and industry executives both online and in-person, and ultimately serving as the dominant Connection for industry buyers and suppliers. The TechExecs™ Network is the national extension of Techxans™.
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Where
The Metropolitan Club of Chicago
233 South Wacker Drive
www.metclubchicago.com
Chicago
60606
Hosted By
Chicago TechExecs Network
Founded in 2000, TechExecs™ (www.TechExecs.Net) is a national network of Senior IT Executives with over 370,000 contacts throughout the United States of America. The purpose of the TechExecs Network is to focus on promoting regional Technology Community, featuring "Best of Breed" Resources available to key decision makers, Promote Networking and partnership among technology and industry executives both online and in-person, and ultimately serving as the dominant Connection for industry IT Executives and IT Solution Executives. The TechExecs™ Network is the national extension of Techxans™.